Council workers have partly won their case complaining bosses didn’t properly consult them about their Clydebank offices.

Members of the Unison union filed a formal grievance against West Dunbartonshire Council (WDC) in May after moves to put NHS 24 workers into Aurora House.

Unison supported the call centre posts staying in the town, but said the plan left questions about the future location of their own workers, given a lack of office space in Clydebank.

The union said there had been no “meaningful consultation” over how the building would operate with addition staff – and said many of their members learned of details of the plans from the Post instead of council bosses.

Unison alleged there was a failure to consult in good time; there was a breach of contract, terms and conditions; there was a breach of confidence and trust; and there was a breach of contract for no specified place of work.

Their complaints about lack of consultation and no specified place of work were partially or significantly upheld.

The other two allegations were not upheld.

NHS 24 staff are moving out of their Golden Jubilee base as the hospital expands, and there were initially fears workers would have to relocate to Renfrewshire before the Aurora House plans were announced.

But that building is already home to social workers, Working4U and other services, and Unison said members were left “feeling confused, undervalued and stressed”.

In May, Unison stated they were “appalled at the unacceptable way trade unions and staff from various departments have been treated by the employer”.

Unison West Dunbartonshire branch convener Val Jennings told the Post: “Our members are satisfied with this outcome and acknowledge receipt of the apologies from the employer and the reassurances that all staff are valued.

“Unison officers have notified senior managers and have requested a detailed action plan with timescales as soon as possible, including informing staff based at Aurora on future work base and full consultation.

“This is a significant outcome which Unison hopes will lead to improvements in consultation across the council.”

Victoria Rogers, WDC’s chief officer for people and technology, said: “The council is pleased to have resolved the grievance and will continue to work with both the service managers and trade union colleagues to develop a joint action plan.

“We continue to encourage our workforce to raise issues at an early stage to best facilitate informal and speedy resolution.”