A SHELTERED housing association in Dalmuir has been praised for its advocacy of vulnerable people after getting top marks in their latest inspections.

Dalmuir Park Housing Association Sheltered Housing Service had an unannounced visit in July by the Care Inspectorate.

The facility received a glowing report with the organisation graded ‘very good’ in both of their evaluation points - which is almost the highest grade an organisation could receive.

The report states that people using the service were "supported with compassion because there were warm, encouraging and positive relationships between staff and people".

Inspectors were impressed with staff helping people achieve goals by advocating for them with other organisations.

It stated: "Residents had access to a welfare rights surgery and could have appointments arranged at home. The organisation provided advocacy support to people to resolve local issues such as irresponsible parking in the sheltered housing area. People were also supported to apply for funding when they were entitled to it.

"Through the National Lottery Fund, people benefitted from opportunities to learn how to cook economically, had been offered free meals as well as the opportunity to apply for food vouchers and support with the cost of living."

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The care watchdog notes that staff at the facility treated the "very few" complaints made seriously with detailed action plans to minimise future risks.

The report goes on to add: "Leaders had a clear understanding of what was working well and what improvements were needed.

"For example, there was a continuous drive to encourage more people to participate in group activities and social events in order to reduce loneliness and isolation. There was sufficient skill and capacity within the staff team to effect positive change."

Dalmuir Park Housing Association Limited has been approached for comment.