A Knightswood care home has cause for celebration after it received a glowing report from the care watchdog.
Oakbridge Care Home, located on Great Western Road, was praised for improving the health and wellbeing of its residents, its clear and effective leadership as well as keeping people connected to their local and wider communities.
The report, published on January 3, follows an unannounced visit from the Care Inspectorate on November 21 and 22.
It states that residents told inspectors that their health and wellbeing "benefitted from the support they received" and that there was a “proactive approach” to managing people’s health.
The report notes that there was “clear, visible, and effective” leadership in the home.
It added: “Quality assurance systems in place ensured that the service manager and senior managers had good oversight of key areas which helped to maintain quality and drive improvements.
“We could be assured that people were kept safe from harm and appropriate actions were taken when accidents and incidents occurred.
“Residents and their relatives told us that the provider sought their views. This meant that there were opportunities to make suggestions for improvements in areas that were important to people.”
Inspectors also received positive feedback from residents and their relatives about staff with one relative saying, “I can’t praise the staff highly enough”.
The report goes on to add that people could be assured that staff supporting them were recruited safely with “robust recruitment procedures” and appropriate pre-employment checks completed, in line with national guidelines.
There was one area for improvement, previously made on September 26, 2022, which required “further action”.
The report states: “The service should carry out a bespoke training needs analysis to identify which training staff would require to support people with specific health conditions.
“This could conclude, but is not limited to; mental health first aid, cerebral palsy, and Parkinson’s disease.
“Whilst the new manager provided evidence of a training needs analysis that had been carried out by the previous manager, it was unclear when this had been completed or how this information had been used to progress training needs identified.
“Further action is needed to ensure that this is an ongoing process that takes account of the needs of new residents and staff changes and informs a staff training and development plan.”
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